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Shipping policy
Everything is sewn and shipped out from our team in Houston, TX. It will take 2-7 business days to process your order. Once it is shipped, it should only take 2-5 business days to receive your order.
DO YOU OFFER ORDER TRACKING?Every order should have tracking, however in some very rare cases it may be unavailable, if that’s the case, contact us at support@briggsnwiggles.com ADD and we will keep you up to date on your order as best we can. For US orders, you can also track your order through USPS using your tracking code.
Please Note: It may take up to 7 days before a tracking number becomes active!
HOW CAN I TRACK MY ORDER?You should have received a shipping confirmation email with your tracking link as soon as your order is shipped. We generally ship all of our orders through USPS, so you can also copy and paste the same tracking number on their site. If you have any issues don’t hesitate to contact us at support@briggsnwiggles.com.
WHEN WILL YOU SHIP MY ORDER?
We try to process orders as quickly as possible for ya’ll! We sew, pack and ship every single bandana and personalize every collar and can generally have orders processed within 2-7 days. Please note that estimated shipping and arrivals are subject to change according to the carrier’s availability. For multiple orders, shipment may come at different times. Transit time is dependent of holiday schedule and excludes holidays and weekends. Generally, orders will arrive within in 2-5 days once shipped, however in some cases it may take up to 18 days for deliver outside of the US (including Puerto Rico and Hawaii).
Mistakes happen to all of us. Send us an email as soon as you can at support@briggsnwiggles.com including WRONG ADDRESS on the subject line and we will be happy to assist you ASAP. Please note, we usually ship our orders within 2-7 days so it’s possible your order was already shipped but we will do our best to help you out regardless.